Terms of Use

1. Acceptance of Terms

By accessing Les Bons Wé and using our services, you agree to be bound by these Terms of Use. If you do not accept these terms, please do not use our site.

2. Use of the Site

By using our site, you agree to:

• Provide accurate and up-to-date information when creating your account
• Not use the site for illegal or unauthorized purposes
• Not attempt to disrupt or compromise the security of the site
• Not copy, reproduce, or redistribute content without permission
• Respect the intellectual property rights of Les Bons Wé

3. User Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You must notify us immediately of any unauthorized use of your account. Les Bons Wé reserves the right to suspend or delete any account that violates these terms.

4. Products and Pricing

Regarding our products and pricing:

• Prices are displayed in West African CFA francs (XOF) and include applicable taxes
• We reserve the right to change prices at any time without notice
• Product photos are for illustrative purposes and may slightly differ from the actual item
• Liquidation items are sold as-is; descriptions reflect their condition as accurately as possible
• Stock availability is not guaranteed until order confirmation

5. Orders and Payment

By placing an order:

• You confirm you have legal authorization to use the payment method provided
• Payment is processed securely by CinetPay — we never store any banking data
• We reserve the right to cancel an order in the event of a pricing error or stock shortage
• An order confirmation will be sent to you by email after validation
• Discount coupons are only valid under the terms associated with them

6. Shipping

For delivery of your orders:

• Delivery times are estimates and not guaranteed
• Free shipping is offered on orders over $75
• Les Bons Wé is not responsible for delays caused by carriers or customs
• You are responsible for providing a complete and accurate shipping address

7. Returns and Refunds

Our return policy applies as described on our dedicated returns page. Returns must be initiated within the specified timeframe. Some liquidation items may be non-returnable depending on their condition or nature.

8. Intellectual Property

All content on this site — text, images, logos, graphics, interface — is the exclusive property of Les Bons Wé or its partners and is protected by Canadian copyright law. Any reproduction, distribution, or use without prior written permission is strictly prohibited.

9. Limitation of Liability

Les Bons Wé shall not be liable for:

• Indirect, incidental, or consequential damages arising from use of the site
• Temporary service interruptions for maintenance or technical reasons
• Data loss due to events beyond our control
• Actions or omissions of third-party providers (carriers, CinetPay, etc.)

Our total liability is limited to the amount of the order in question.

10. Governing Law

These terms are governed by the laws of the Province of Quebec and applicable Canadian federal law. Any dispute shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec.

11. Changes to These Terms

We reserve the right to modify these terms at any time. Changes take effect upon publication on the site. It is your responsibility to check this page regularly. Continued use of the site after any modification constitutes acceptance of the new terms.

12. Contact Us

For any questions regarding these Terms of Use, contact us: